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Search for Routes Car Rentals in Toronto
Reviewed: Sat, Apr 4, 2020
About Routes: 2.0 /10
After booking, I received the pickup voucher. When I arrived and called, they asked where I was from. I said China, and they immediately said they wouldn't give me the car because I was from China. I immediately complained, saying firstly, you didn't inform of this condition before booking, and secondly, isn't this blatant discrimination? When escalated to the manager, the manager said we just don't rent to you. You should get a refund from the booking platform. This is truly ridiculous.
About QEEQ: 8.0 /10
car image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada

Relevant Reviews on Routes Toronto Airport

V.Gupte

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Oct 21, 2019
“Nice experience but the staff could have been a little friendly to make the customer feel comfortabl”
About Routes: 8.0 /10
The place is remote. Little cumbersome to pick up and drop off. Staff are business like and not friendly. My car was not given with full tank and I returned it with same level but I expected fuel to be full when I picked up. They don't give the vehicle check list to you so you have no idea what's written on it
About QEEQ: 10.0 /10
The best site for car booking with the best rates. Rarely does any other site match to this site

Freddie

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Jul 25, 2019
“Excellent price, much cheaper than other websites .”
About Routes: 10.0 /10
Routes car rental staff fast and efficient. Highly recommended.
About QEEQ: 10.0 /10

M.Turner

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sun, Jul 14, 2019
“Great car but inconvenient pick-up location”
About Routes: 7.7 /10
The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.
About QEEQ: 10.0 /10

C.Sullivan

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Jun 11, 2019
“Friendly staff, great vehicle and an awesome rate. Will definitely rent again.”
About Routes: 9.7 /10
Pick up paperwork took a little longer than expected. As a bonus I was able to book the car for an extra day at the same great rate when I picked it up. Returning the car was super easy and quick.
About QEEQ: 10.0 /10
Booking was easy and smooth.

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Apr 10, 2019
“Very good.. from the ease of booking to the pickup and drop off.”
About Routes: 9.3 /10
Great value for money
About QEEQ: 10.0 /10

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