Really liked it

The car did have a lot of scuff marks on the duco , that worried us at first. spoke to desk guy and he reassured us they were all considered fair wear and tare... it is always a worry that the inspection person at the other end thinks this as well

Staff were great. Car was in great condition.

Free upgrade on collection to a brand new car was a bonus. Customer service on collection could have been a little more professional, but overall they were friendly and I didn't have any issues.

Managed to find a great price and I like being able to view the prices on a map, which other comparison sites don't allow. The only issue is not being able to filter by hires that have unlimited mileage, as that would make my life much easier!

The car was in a very poor state, despite being told I was being switched to a 'newer car' there was a list of 7 elements of damage to the car on the original rental agreement. On inspection once I went to pick up the car, I found 3 other serious bits of damage to the car, 1 involving the lights that had not been noted. I have attached photos of these. On returning to the car rental desk (as there were no staff in the parking area), I had to wait for previous customers to finish their agreement before flagging up this damage and having my rental agreement amended by hand and signed. I have attached a photo of these amendments. I don't believe this car should have been rented and it had not been well cleaned in advance.