Overall very satisfied, vehicle condition was clearly documented during handover. But the rented GPS device was not easy to use and couldn't find many locations.

The company's service is good, but the Thai people are too strict about time. I arrived 2 hours early, the car was already there, but they wouldn't give it to me. I had to wait for no reason, even offering extra money didn't help. I don't understand why the Thais think this way. Also, the store’s attitude towards Westerners is better than towards Chinese. PS! Do they think our English isn't good enough? It's definitely better than their Thai English.

Very convenient. After getting off the plane, it's very close to pick up the car. Returning the car is also very convenient. After returning the car, you can go straight to the airport. The car was in great condition, but it took a while to find a gas station on the way back, which was a bit of a headache.

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Very impress with the service received from Budget and the car condition is nearly brand new! Highly recommended:)