Easy, smooth, efficient and great value for money.

I have been a loyal customer for eleven years, and the service is as excellent as always. Picking up and returning the car is convenient and straightforward. There is no upselling of extra insurance. The car inspection during pickup is thorough, while the inspection during return is very relaxed. The vehicle is in good condition, clean, and well-maintained.

Excellent, the front desk staff were very helpful and friendly. No hidden tricks, the vehicle was very new. It was a very pleasant trip.

The staff were friendly and easy to communicate with.

They tried to blame us for a damaged cup holder when returning the car, but it was never inspected during the initial check.

The staff was very enthusiastic and had a great attitude. They explained the contract details thoroughly. I added zero deductible insurance, and the return process was smooth with minimal inspection. Also, when I rented the car, they only checked my driver's license, so I didn't need the translated copy I brought. The car they rented to me was very new and in excellent condition. I am very satisfied with this car rental experience.