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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+52-7449800692
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+64-99508740
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+33-970019487
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6474356123
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a bit disappointing

Reviewed: Fri, Jun 14, 2019
About Alamo: 2.0 /10
The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.
Compact | Seat Leon or similar

Relevant Reviews on Alamo in Spain

Zona Sheridan

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Reviewed: Sun, Oct 20, 2024
About Alamo: 2.0 /10
Poor service from Zuzuche.

Sam Dewar

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Reviewed: Tue, Jun 18, 2024
About Alamo: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Violet Trollpoe

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Reviewed: Mon, Dec 18, 2023
About Alamo: 10.0 /10
Overall, this is one of the better car rental companies in Barcelona. The location is easy to find, and the cars are relatively new, like a 2023 Mini. The staff recommended an upgrade, but it was very cheap, only 10 euros per day, and there was no pressure. They only asked about insurance once, so the whole process was very smooth. The only issue was that their customer service phone number couldn't be reached. For late-night returns, you can just use self-return.
About QEEQ: 10.0 /10

J.BENAVENTE BAEZ

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Tue, Dec 6, 2022
About Alamo: 10.0 /10
Me gusto mucho el vehiculo y la atención en el mostrador del personal de Alamo... Voveremos gracias.
About QEEQ: 10.0 /10

R.Pena

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Mini Van | Opel Zafira 7 Seats or similar
Reviewed: Tue, Aug 6, 2019
“Never Rent Again”
About Alamo: 5.7 /10
The car I reserved was not available. The upgrade was dirty and required an engine service I was not told about. When I called the office, I didn’t get any help. I had to pay out of pocket for some services on the car that should have been provided( clean, vacuum, ad blue...)

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