Good

Really good service，even for claim， faster and easy.

Was easy booking

Easy trip with easyrent.

Damage to back door lock made the car unsecure for duration of our trip, but staff were willing to exchange cars if we had required.probkem vwith only one branch us that there is no chance for on the road assistance easily available once you leave melbourne.

Dislike: The extras for the toll charges. to way too much as the extras >50% of toll value.

Like: The car itself was OK; picking-up the car was not OK due to incorrect information provided by Easyrentcars.
Dislike: The information about pick-up and drop-off provided by Easyrentcars was not correct. It was difficult to understand over the phone correct information when you are in the airport with all announcements, crying children etc. Had to phone three times to get all needed information.