Pretty good.

There was no queue because I arrived early in the morning.

The rental company's response was fairly quick. Although they didn't provide the specified Passat, the Skoda also had very good luggage space.

Not many people, short waiting time, and the process was simple and convenient.

The service attitude was okay, but there is a distance between the Munich train station outlet and the pickup location, and no staff accompanied us to pick up the car. The car's computer system malfunctioned during pickup, and it took the garage staff a long time to fix it, wasting an hour. If there are issues with the car, you have to negotiate back at the outlet with your luggage, which is very inconvenient.