You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.

Very satisfied

The store is small; when picking up the car, I passed by and only saw other rental companies, not this company's sign. The same was true when returning the car at the airport; Budget, Hertz, etc. were easy to find, but Alamo was challenging to locate. The reserved RAV4 wasn't available, but they provided a Chevrolet Equinox 4WD instead, which was good. It's surprising and concerning that early returns are non-refundable.

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