Although Aucar Rental is not located at the airport, their shuttle service is excellent and prompt. We didn't have to wait long at all.

Very convenient, pre-arranged pickup at the airport by calling after landing. Waiting time was not long; the driver helped with the luggage. The rental office is a 5-minute drive from the airport, and the car pickup process was swift. A clean small car ready to go!

Good cars, good service

The staff were lovely at Aucar, they were super helpful and polite. I pre arranged for a certain type of car to fit everything in. Both vehicles requested were there all ready for us. We did have a sheriff question us about some outstanding warrants on the vehicle but nothing came of it, and the car wasn’t seized thankfully. Both cars tyres hardly had any tread on them and one tyre constantly lost air. We filled it each day.

Worst car rental ever. 1. Lack of communication between staff. One staff calls and confirmed that I have a flight at 8 am with check in close at 730. I arrive at the car company to drop off at 7.10 and there is no van to drop me off till 725 pm. And the person on the front desk (Vincent) couldn’t tell me in English about when the driver will come. Instead he seemed frustrated when I was asking the same question again and again or else I could have booked a cab and not missed my flight. He was attending another client and finally he said aiyah aiyah, let me check ur car (in front of the other client and with a Chinese accent- highly unprofessional and should be a driver rather than a front desk staff). In the end I missed my flight and had to pay 150 to get my next flight for 11 am. This company is such a waste of my time and money and I only wish I had paid a little extra to book a car at the airport. The place appeared unorganised. The car which i ordered was not the same I got. I got an SUV but I ordered a compact car. The girl seemed proud that I got a bigger car, but sadly she didn’t know that I’m used to driving small cars and find parking of these big cars very challenging. The same happened, it was not convenient to drive but I managed. I called my car insurance to get a rental car insurance sorted before I drove off. When I was picking up the car, the girl took pictures of car condition from every angel (which I think was unique).