Very good and very enthusiastic. They only asked if the car was returned with a full tank.

Great service, professional and attentive

I booked a Grand Cherokee or a similar large SUV, but ended up with a relatively new Nissan X-Trail. The Alamo staff didn't allow us to use the parked cars because they were considered a different class. Haha... Anyway, the X-Trail I got was quite new and in good condition, but it felt underpowered in the US.

The staff was quite enthusiastic. When renting the car, they asked if I needed road assistance insurance. I said no, and they didn't push further. Very satisfied!

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.