Great service, transparent and reasonable pricing. I always choose them whenever I visit Osaka.

Very satisfied, communication in English was okay

The staff had a good attitude, and there was no need to queue for both pick-up and drop-off. However, some improvements are needed: First, they didn't speak any English, not even basic phrases; second, they were not very familiar with the procedures, and mistakenly treated a prepaid order as a pay-on-spot order, but luckily I had a printed copy of my reservation to avoid being charged twice; third, there was no receipt after returning the car, and I confirmed multiple times that there was indeed no receipt to be given.

새차라서 깨끗하고 연비도 좋은차였고 예상보다 실내공간이 넓어서 좋았어요. 한국어 네비도 사용하기 편했고 모든 게 만족스러웠습니다. 다음에도 같은 조건으로 렌트할 수 있었으면 좋겠습니다.

친절하게 응대해주어서 감사했습니다

not bad actually.