TOKYO CAR RENTAL REVIEWS

Very good.

Good.

The service was great and very convenient.

The service provided by the local staff is excellent.

Providing multiple communication platforms (WhatsApp, Line, WeChat) is very convenient. You can reach out a day in advance, making communication much easier. Overall, very satisfied! The only drawback is that the seven-seater car only has a Japanese GPS, which renders it practically unusable.

Good customer service

Good price good deal

The service was attentive and prompt. Great experience!

Thanks to the support of the IXRental staff, picking up our Toyota Aqua near Asakusabashi Station was very convenient and efficient. After the fifth day, I returned the car to JDM, which is near Narita Airport. The young staff helped me the ETC payment and drove us to Narita Terminal 1. Thank you very much for their excellent service. I will definitely rent a car with IXRENTAL on my next winter trip to Tokyo.

The price drop or discount is lower than on other platforms

This is the third time I've rented a car from this company. Their service remains thorough, attentive, and friendly. Pricing is reasonable and transparent. Due to unforeseen circumstances, I needed to request a last-minute change of vehicle model, and their staff actively coordinated the process. In the end, the switch was successfully completed.

Good service

The entire process of picking up and returning the car was very smooth.

The staff of IX Company provided excellent service, including car pickup and drop-off, and shared many tips about driving and parking in Japan.

Excellent service, timely communication, with a warm and positive attitude.

Excellent service! Mr. Guo provided outstanding assistance, everything went smoothly, and it was great value for money! I will definitely rent from AMB again and hope for long-term cooperation!

Although we received a different car model than expected, the staff explained the reason to us. Overall, the service was good, the car was easy to drive and fuel-efficient. Recommended.

Highly recommended.

Great check in and out service.

Satisfied

Did not get the car we had reserved. Other than that, it was fine.staff did their best to be helpful and supportive.

It worked as it is supposed to work.

Hassle-free and efficient service, really great.