English proficiency needs improvement

Very satisfied

I meet staff at counter budget at airport and she give direction to pick up point on 3rd floor, thanks Staffs at pick up and drop off are friendly

Easy for booking, Many choices

Very satisfied. After exiting the airport terminal, I called the rental company, waited at the door of gate 1 on the first floor, and someone came to pick me up in about 10 minutes. Although the pickup location is farther compared to Timescars, it's okay since they drove me there. The key point is that the car is great!

Staff for release car at the counter quite terrible because he said he have no baby car seat for rent in the office and he said he will let us to go to another company to rent a car because i forgot to tell Easyrentcar that i have baby come with this trip. Anyway one of their staff help us to find baby carseat from another office. So everything ok after that moment. Another thing i told them to make full insurance with this rent car. But the problem is they said This insurance will not full cover if i found some scratch but forgot to phone to them everyday that i rent. It quite strange a little bit with this counter staff.