The attitude was good, and they didn’t force us to buy insurance.

Pickup and drop-off are very convenient, but the service details could be more specified

The rental company is good, but the wait in line was a bit long.

The pickup location was in Los Angeles, where there was a long line of people. The staff at the location were not very friendly and lacked patience. However, they did not push hard on insurance sales. The drop-off location was in San Francisco, which operates 24 hours. The staff there was a young African American girl, who was quite inefficient and made serious operational errors. Fortunately, after some communication, we got a refund. Overall, the impression of the San Francisco store was not very good, as their mistakes caused unnecessary trouble for the customers.

Overall good, a wide selection of vehicles available.