I booked a BMW, but they didn't have it and gave me a Volkswagen instead. The seats were very uncomfortable.

I originally rented a Honda, but when I arrived, they said there were no cars available. They offered me a replacement at double the price and refused a refund.

Very satisfied. Just be sure to check if there are any warning indicators on the vehicle's dashboard during the rental period, and address them before returning the car; otherwise, there might be additional charges later. This was not mentioned during pickup.

Easy to locate and convenient transportation. Overall, the service was average. They kept pushing local British insurance, which was extremely expensive. When I presented my comprehensive domestic car insurance, their attitude immediately changed.

This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.

it was great and will refer others