The car was not ready at the scheduled time; it was reassigned upon arrival. It was dirty and had dents.

All was as expected. We got a nice clean car and there were no complications with vehicle pickup / dropoff. Firefly was OK.

I pre-booked and pre-paid for a mid size car (Ford Fusion)a number of months in advance and was told when I arrived that you only had a compact car available (VW Polo). This car would not fit my family and suit cases, so I had to argue with your representative for 15 minutes before finally getting a Renault Captur. It caused a lot of stress and resulted in a bad start to my holiday

Car could have been cleaner. Pick up que took too long.

Like: nice car to drive, very affordable
Dislike: only one guy working on the desk so pickup was slow, an extra employee would have helped!