Good

I personally think this car rental company offers great value for money. The staff at the counter were quite friendly, though the service personnel when picking up the car were just okay. It was a black lady, and her attitude was passable.

The experience was great and the service was excellent.

Super pleasant car rental experience. Picking up and returning the car was extremely convenient with simple procedures. The cost was much cheaper than similar models in China. In short, for traveling abroad, self-driving is a must. It's incredibly convenient!

The agent apologised that there were no more small cars available and asked if I would be happy with a larger car. After checking for built-in GPS in two of the three Ford Fusions, she found it in the third one! An added bonus was the treat of driving a hybrid for the first time.

Very straight-forward transaction, particularly around included insurance.