Excellent

Great support in Kirkwall.

All went well. Thank you.

The car was an automatic which was phenomenal and quite roomy and small enough to manage the small streets through the highlands

I was a little unsure if you would know that I returned my car in time and to avoid additional charges but I see you are aware it was received. I had not received anything that it was to your expectations with full tank of gas returned, etc.

Yes the car exceeded expectations

I didn't get the car I booked as they had 'overbooked'. It took over an hour to collect due to slow processes and being understaffed for the amount of collections due. Limited choice of cars left as they had overbooked. They said they couldn't even given us a partial refund as we booked with a voucher through easycar. I won't be using Europcar again.