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Search for Europcar Car Rentals in London
Reviewed: Mon, Apr 9, 2018
About Europcar: 2.0 /10
Absolutely unethical and shameless business! I rented an Audi A4 wagon, but they didn't inform me truthfully that the model had been downgraded. When I went to pick up the car, I found out that the Audi had been switched to an EAGLE, which didn't have enough trunk space for all my luggage. I had to put some in the back seats, leaving no legroom for the two passengers in the back. During our discussion, they even said these two cars are similar. When I asked to pay the difference for an upgrade, they refused. This is incomprehensible! They also charged me two deposits.
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Europcar
London
United Kingdom

Relevant Reviews on Europcar in United Kingdom

Stuart Youngs

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Medium SUV | Toyota RAV4 or similar
Europcar
Glasgow Airport(GLA)
Glasgow
United Kingdom
Reviewed: Sat, Mar 7, 2020
“Smooth”
About Europcar: 10.0 /10
Excellent service from friendly and educated staff
About QEEQ: 10.0 /10
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W.Kelly

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Premium | Mercedes-Benz C Class or similar
Europcar
London
United Kingdom
Reviewed: Thu, Sep 5, 2019
“Androu was a pleasure to deal with and was extremely polite and helpful. 5 star service.”
About Europcar: 9.7 /10
Yes, car was an upgrade and was superb.
About QEEQ: 10.0 /10
Good booking experience all round.

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Compact | Opel Astra or similar
Europcar
Guildford
United Kingdom
Reviewed: Thu, Aug 8, 2019
“Car itself Fiat Pinto really poor. Vehicle try really pressure not Checked had to do it on M”
About Europcar: 6.4 /10
Sold me top up insurance rip off! Double the price as I didn't do it online.. Car not ready.. Not comfortable car. Radio Really bad. Fiat pinto Not that great....

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Mini | Fiat 500 or similar
Europcar
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Thu, Jul 4, 2019
About Europcar: 9.6 /10
Please don't try to trick people by scaring them about insurance. Most people have comprehensive travel insurance and when they say they don't need your insurance you shouldn't proceed to scare them that it is not enough. trying to upgrade people to another car for Inflated prices is not good. I was offered an upgrade if I paid £15 a day _ this is more than I paid for the car I hired! I was told it woukd be more economic as it was diesel!!!! We didn't use more than 15 pounds of petrol a day.
About QEEQ: 8.0 /10

J.Appleyard

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Compact | Vauxhall Astra or similar
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Tue, Jul 10, 2018
“Efficient and friendly service”
About Europcar: 10.0 /10
Like: Loved the car. Staff friendly and efficient

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