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Live chat Email us Service Code: 6524888221
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Reviewed: Mon, Apr 9, 2018
About Europcar: 2.0 /10
Absolutely unethical and shameless business! I rented an Audi A4 wagon, but they didn't inform me truthfully that the model had been downgraded. When I went to pick up the car, I found out that the Audi had been switched to an EAGLE, which didn't have enough trunk space for all my luggage. I had to put some in the back seats, leaving no legroom for the two passengers in the back. During our discussion, they even said these two cars are similar. When I asked to pay the difference for an upgrade, they refused. This is incomprehensible! They also charged me two deposits.

Relevant Reviews on Europcar in United Kingdom

Abner Timothy

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Reviewed: Wed, Feb 27, 2019
About Europcar: 10.0 /10
Eurocar is relatively cost-effective among car rental companies. The car condition is good, and being a chain company, it provides a reliable service. They don’t have hidden fees or unreasonable deposit charges like smaller companies. Reminder to read the terms carefully. In Europe, Eurocar is recommended over Avis as it's cheaper while maintaining quality. For the wealthy, any choice is fine.
About QEEQ: 10.0 /10

M.S.

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Mini | Citroen C1 or similar
Reviewed: Mon, Apr 8, 2024
“Booking easy but pick up was a challenge.”
About Europcar: 8.0 /10
Be sure to check pick up location times. On weekends, this location does not open until 11am yet we arrived at 09:30. Had to wait 1 1/2hrs for staff to arrive and when they finally did, it took nearly a 1/2hr to check in with them. After looking at the fine print, this information was on my voucher so it was my fault for not being aware. .
About QEEQ: 10.0 /10
Booking process is simple and straightforward. All options are easily laid out and clear. Just make sure you read the fine print. Also, Qeeq’s option to cancel right up until the last minute is the best in the business.

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Economy | Vauxhall Corsa or similar
Reviewed: Tue, Nov 2, 2021
“Disappointing”
About Europcar: 7.0 /10
Not good. The car broke down. I had to get myself to Birmingham airport to pick up a new one. New one had a warning light on. Left my sunglasses - $250! in the car and no response to return them.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Reviewed: Sat, Jun 15, 2019
“Did the job”
About Europcar: 8.3 /10
The woman who greeted me at the desk at Europcar was extremely rude and inappropriate . However the woman who I dropped the car off with was lovely .
About QEEQ: 10.0 /10

P.Sebastian

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Mon, Jun 3, 2019
“I didnt get the corsa i booked.i had to pay extra to get a xar.they gave me VW golf..”
About Europcar: 9.0 /10
Didnt get what i asked or booked.i was given VW golf.Had to pay extrs as well.not happy at all.

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