Excellent

As always, I'm satisfied with QEEQ. This time they gave us a brand new Skoda. Although it's manual, it's easy to drive, spacious, and adequate.

The car was the right size and drove well. There was a large piece of chewing gum on the passenger side floor and this was not on the defects list. There was a floor mat on the drivers side that was not fitted and moved around and eventually showed a large hole in the sound insulation probably caused by a driver wearing high heels. It would have been better to have repaired the hole. It was not easy to find the drop off location at Gatwick. When we found it a pin code was needed to enter. We had not been given a pin code.

The qeeq site was easy to use. Europcar did not want to see the insurance papers you had provided. They did not want to see my international driving permit which is only a copy of my driving license. Altogether a good experience. Liverpool is not Chester.

Great car and quick service. Thanks.

There was a technical issue when booking (something that Europcar system was not connected to yours). I tried the next day and it worked.

When returning the car the advice given for dropping off the keys after hour was incorrect. I had to keep the keys of the car and drop them off in my own time the following day. Tank was not fill as stated when picking up the vehicle.