Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.

Went great for everything

Easy and quick

Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx
Dislike: nothing they where great