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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4617646169
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Reviewed: Tue, Apr 16, 2019
About Aucar: 2.0 /10
Not punctual. They said they would pick us up in ten minutes, but we waited for 45 minutes. The staff had no apology. The car was not refueled when we got it, and they refused to refund the extra fuel we added when returning it, claiming we didn't keep the receipt. Shouldn't they take photos if they refueled before renting it out? Different staff gave conflicting information about the car return. Strange, where did the good reviews come from?

Relevant Reviews on Aucar Aucar Mel airport

Mag Helin(a)

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Reviewed: Fri, Mar 1, 2019
About Aucar: 10.0 /10
Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.
About QEEQ: 10.0 /10

Q.WANG

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Full Size Van | KIA Carnival or similar
Reviewed: Fri, Jan 10, 2020
“Good experience with Easyrentcars,”
About Aucar: 9.7 /10
Good
About QEEQ: 10.0 /10
Really good service,even for claim, faster and easy.

S.John

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Premium | Audi A4 or similar
Reviewed: Mon, Aug 12, 2019
About Aucar: 7.0 /10
The car was a different model they gave. Not happy with their service. Pick up location little far from airport.
About QEEQ: 10.0 /10

Ms wong

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Full Size Van | KIA Carnival or similar
Reviewed: Tue, Jul 23, 2019
“Highly recommend”
About Aucar: 10.0 /10
The car is new and clean. the staffs are nice, Can speak in Chinese and English. Highly recommend.
About QEEQ: 10.0 /10
Easy to book, the price is good. Highly recommend
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Economy | Toyota Yaris or similar
Reviewed: Tue, Feb 12, 2019
“Poor customer service. Would not book again.”
About Aucar: 4.7 /10
The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.
About QEEQ: 8.0 /10

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