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Live chat Email us Service Code: 2676544222
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Reviewed: Thu, Feb 22, 2018
About Europcar: 2.0 /10
The reserved car model was unavailable, and Europcar downgraded us to a different car. Communication with customer service was futile. We waited nearly two hours with hungry children. It's unclear if it was discrimination against Chinese people or just poor service from the rental company. The experience was extremely disappointing!

Relevant Reviews on Europcar MELBOURNE AIRPORT

Riva Walkley

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Reviewed: Sun, Jul 21, 2024
About Europcar: 10.0 /10
Good
About QEEQ: 8.0 /10

Moira Fowler

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Reviewed: Sun, Dec 30, 2018
About Europcar: 10.0 /10
The store was easy to find, just across the street from the terminal. Though there was a peak rental period and I had to wait in line for a while, the paperwork was processed quickly. They didn't aggressively sell insurance, and once they copied my documents and handed me the keys, I was good to go! Exiting the parking lot was smooth.
About QEEQ: 10.0 /10

Vic Ezekiel

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Reviewed: Fri, Mar 2, 2018
About Europcar: 4.0 /10
Small company, few vehicles, the specified model was not available at the store.

Clare Catharine

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Reviewed: Tue, May 10, 2016
About Europcar: 8.0 /10
The experience was great and the service was excellent.
About QEEQ: 8.0 /10

N.O'Hagan

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Sep 9, 2019
“Europcar are great the deposit of only $100 is great. The car I picked up too big for one person.”
About Europcar: 8.7 /10
Car was too big for one person also the brand of car was very thirsty in relation petrol and not very eco friendly
About QEEQ: 10.0 /10

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