No problem, though the car we got was nothing like the one we ordered.

R.Startup

Canada

Reviewed: Mon, Jun 3, 2019

About Routes: 10.0 /10

The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.

About QEEQ: 10.0 /10

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Norma Gibbon

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Mon, Sep 16, 2019

About Routes: 10.0 /10

This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.

About QEEQ: 10.0 /10

Mag Helin(a)

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Fri, Oct 11, 2019

About Routes: 2.0 /10

The experience was terrible. The Indian guy insisted on buying insurance, claiming that the insurance from the rental platform was inadequate. When I refused, his attitude became extremely rude. It was so bad that I canceled all my remaining bookings with this company and switched to a larger company, even though it cost more.

P.Cater

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Fri, Apr 19, 2019

“Bring proof of renral insurance coverage.”

About Routes: 6.7 /10

The car was great. I got a Jeep Wrangler Sahara instead of the intermediate size car I requested. It was more expensive on gas but was very comfortable. The main issue I had with them is that I had to call my insurance to confirm that I was covered for rental cars even though I provided a copy of my pink insurance card.

About QEEQ: 10.0 /10

Great place to book a car rental at a good price. The price protector saved me another few dollars on an already great price.

D.Lee

Canada

1 days rental

Intermediate SUV | Nissan Rogue or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Thu, Sep 13, 2018

“Great Experience!”

About Routes: 8.6 /10

Like: Very friendly & efficient staff, they even gave us a free upgrade :) They provide a shuttle to & from the Viscount station.
Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s. We eventually figured it out.