The staff was very friendly, the pickup process was smooth, and there was no upselling.

The company is good, but there was a bit of confusion at the counter. They kept saying I hadn't purchased insurance along with the car rental and were urging me to buy insurance for $5 a day. I was sure I had already bought it, but in a rush, I ended up buying it. Just something to be aware of.

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.

I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.

Car was clean but had an ingrained smell of marijuana that we couldn’t get rid of.

Pricing was excellent.