We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.

This is a great car rental company. I'll keep using Alamo on my next trip to the US this year. (^_^)

Efficient service, a wide range of vehicles, convenient and fast.

Overall, it's pretty good but the wait time is quite long, and the self-service machines are not very user-friendly.

Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry.
Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.