Extremely dissatisfied. First, my reservation was canceled, although they rearranged another car. However, after using the car once, driving for just one hour, and parking it at the hotel, the next morning the car had no power at all and couldn't be used. A painful experience.

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

Didn't know that Chinese driver's license couldn't be used because it couldn't be scanned. So frustrating! Wasted a trip.

Like: In and out with no hassel
Dislike: ?

Like: Car was awesome way better than expected