The staff was very friendly and patient. You can handle the rental at a self-service kiosk, but our domestic driving licenses still needed to be verified at a manual counter. All the fees were clearly explained, and there were no ambiguous charges. As we were about to leave the airport in the rental car, the inspector found that our selected car was still under maintenance because its license plate had expired. They immediately brought another car for us. In the process of changing cars, we carelessly left our phone in the original car. The staff quickly called the person who had taken the original car and had it returned, so we got our phone back. Overall, the car rental process was very smooth, and the staff had excellent attitudes.

Very convenient. After picking up the luggage, you complete the formalities on the B1 floor and walk to the parking lot to pick up the car, which took less than half an hour. Although we arrived late and the reserved CTS was unavailable, there was a BMW 328i in excellent condition with only 9000 miles!

its a great experience with Alamo they were very friendly over the airport counter and were very clear on there directives , the drop off was very simple though I ran 10 mins late due to heavy rains which suddenly came up

excellent guys keep up the good work !!

Quick from counter to pick up. Defo recommend for anyone needing a car in orlando

All excellent

Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from . Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA. I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.

Booking worked fine with no issues at ell