No need to queue for car pickup, self-service machine at noon, very convenient

The overall process of renting and returning the car was pretty smooth.

There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

The location is convenient, right inside Orlando Airport. However, I was sold a $44 insurance product because the domestic insurance would require claiming after returning to the home country and the Alamo staff mentioned a deductible amount. To avoid any hassle, I bought the additional insurance. I recommend clearly stating this information in prominent locations in the future. Additionally, the $24 deposit refund was processed slowly.

Like: Easy to pick car up after long flight - exactly what we ordered - new car - excellent value.
Dislike: Bit of a hard sell to upgrade.