It's okay

Working hours end too early, and overnight parking is too expensive; the pickup location in Melbourne was very slow, waited nearly an hour. But very cost-effective, and the car was in good condition.

The waiting time is slow, there was only one person in front of me, but it still took a long time to get to me.

The biggest advantage of East Coast is the low price, but the condition of the car is average. The car always veers to the right, maybe due to alignment issues or insufficient tire pressure (I have 5 years of driving experience). The store and the pickup point are on opposite sides of the street, in a parking lot on the 10th floor of another building. The door to the parking lot is hard to find, it's best to ask a local for directions, it took me at least 30 minutes. When returning the car, there was a mistake due to the staff (incorrect initial mileage record), so we had to go back to the store to correct it! The pickup point was staffed by some Indian guys, no office, and the car I got was dirty, the exterior was very dirty (uncommon in countries with good air quality). Small companies save money, so their service can't be expected to be good.

Car was in very poor condition. Damage from the front bumper to the rear bumper. Windows were quite dirty in the car causing sight issues when the sun was out.