Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Natalie Springhall

United States

Reviewed: Fri, Mar 2, 2018

About Budget: 2.0 /10

Short wait time, but the service experience was very poor. The poor experience can be summarized in the following points. First: They kept trying to upsell more expensive models under the guise of fuel efficiency and more space. Second, they pushed for more expensive insurance. Third, after rejecting all these offers, they lied.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Randolph Titus

United States

1 days rental

Reviewed: Sat, Jun 29, 2024

About Budget: 8.0 /10

The counter service was excellent.

When we arrived, Budget was already closed, and Avis handled the car pickup. I booked a car, but the only options available were a truck and a van. The two of us ended up using a huge van, which we drove around the city for two days. We didn't cover much distance, but refueling cost us 63 dollars.

Hogan Vogt

United States

1 days rental

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.