Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hogan Vogt

United States

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Randolph Titus

United States

1 days rental

Reviewed: Sat, Jun 29, 2024

About Budget: 8.0 /10

The counter service was excellent.

When we arrived, Budget was already closed, and Avis handled the car pickup. I booked a car, but the only options available were a truck and a van. The two of us ended up using a huge van, which we drove around the city for two days. We didn't cover much distance, but refueling cost us 63 dollars.

Marcus Grantham

United States

1 days rental

Reviewed: Tue, Aug 27, 2019

About Budget: 2.0 /10

Exploited unfamiliarity with the language to upsell expensive insurance

Horace Spender

United States

1 days rental

Reviewed: Fri, Aug 23, 2019

About Budget: 2.0 /10

Very polite, but insists on adding extra services.

Bob Stowe

United States

1 days rental

Reviewed: Tue, Jun 26, 2018

About Budget: 6.0 /10

Did not buy insurance, reception was not happy, the reserved car was not available, switched from Edge to Murano, and charged an extra $121. Not sure what the charge was for. After multiple calls, nothing was resolved. Will stick with big companies in the future. Regardless of the English text on the online order, it doesn't matter. They simply don't acknowledge it.