I will think twice about booking or renting even though prices were lower. Thank you.

The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.

The car exceeded my expectations and the staff were courteous and friendly. Unfortunately the vehicle I got had no windshield washer fluid in it and the oil light came on shortly after I picked it up.

I mistakenly took the Easirent bus to another location only to be told I was in the wrong place and that I was not the first person to make that mistake!

Like: Great customer service