They were clear in instructions and pretty friendly staff and shuttle driver

Customer service is not their focus. I waited for 15-20 mins prior to being helped. During that time the phone rang constantly - not one time was it picked up.

We waited about an hour for pick up at the airport. About another hour to get the rental process complete. Staff was helpful but very busy. Drop off and wait for shuttle back to airport was great.

First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.

Terrible service! Took 45 min to get shuttle and only one staff to deal with 4 customers! Never again