Language barrier! Forced to buy insurance, why didn't the rental company notify me in advance? Then they didn't help when I had to go back to cancel it, who is responsible for the inconvenience caused! I will never use this rental app again.

The staff were very friendly.

The store is far from the airport, but they sent a car to pick us up after we called. The car had 80,000 kilometers and had been in an accident. Additionally, they charged toll fees later. In the future, I will only choose rentals with counters in the terminal.

The company staff are very friendly and patient. They provided airport shuttle service and gave us a map along with some sightseeing suggestions. The vehicle was spacious, an 8-seater, perfect for our group of 6 adults and a baby. The baby seat was installed in the middle with an adult on each side; it wasn't cramped at all. The trunk is very large, fitting 3 large suitcases and 2 small ones. The car was in great condition, having only 75,000 kilometers on it, practically a new car. My family was very satisfied.

The car was in good condition, with only about 50,000 kilometers on it. The car was clean. The staff was friendly and enthusiastic.