Great service

The store is far from the airport, but they sent a car to pick us up after we called. The car had 80,000 kilometers and had been in an accident. Additionally, they charged toll fees later. In the future, I will only choose rentals with counters in the terminal.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)

No experience with price drop etc, I was happy with the price I paid.

The pick up process is longer than expected, about 20 mins per customer plus line up time.