Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

Excellent

The service from East Coast is quite good, and the prices are very reasonable. It's much cheaper compared to major car rental companies.

Satisfied! Although the rental location was not within the airport, they sent a shuttle immediately after I called the QEEQ website. The car was in good condition, and the service was attentive. I will rent from them again next time.

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.