Clearly informed that all insurance was fully purchased and no additional insurance was needed, but it was still added without notification. Judging from previous user reviews, this is not the first time, and it certainly won't be the last. I will never use this company again. Future renters should be very careful not to fall into this trap.

Satisfied

They didn't have an X3 and forced me to take a Q3, claiming it's the same size! Ridiculous!

Everyone and everything was nice But the nice gentleman who handed over the car and briefed us about everything was exceptional. Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing

Like: Everything was easy to find, the process was quick and simple and the staff was great. The car I had planned on driving was no longer available so I received an upgrade at no cost to me.
Dislike: I had no complaints.