Interrent / Goldcar in Menorca provide the worst pick-up and drop-off experience I've ever been made to suffer. Ever... Out of date and confusing signing makes you spend 30min in the airport before you find where the shuttle is. That is followed by 2 hours of queues under the sun with third-world services before you can pick up your car. And that is culminated with a drop-off that included about an hour wait for the shuttle. Worst experience ever... Never again Interrent. Never again Goldcar.

Inter rent staffs: - lied to me about the amount of the deposit ( said 1400€ rather than 1089€) and the time they’ll hold the deposit (28 days rather than 5) to sell me a insurance. - they changed my ”full tank to full tank” contract, already paid, for a “flex” contract with extra fee. - Told me the insurance I bought when I made the reservation was not really covering the car.

Expected to get the car st the airport had to wait a long time for the bus

Great value for money. Returning the vehicle was a bit tricky as no one was at the drop-off office. The rest was really good.

Appalling check in process; customers waiting ages on keys. No idea of condition of vehicle, collecting in the dark so photos not possible. On drop off tried to claim I was responsible for scrapes as nothing on the sheet.