The self-service machine was broken, and I had to wait in line for nearly two hours to get the car. It was a bit tiring, but overall it was okay.

There was a free shuttle from the airport to the car rental company, which was very convenient. The staff on the bus were friendly, but they do expect tips, which is understandable considering their hard work. The staff at the rental company were okay. However, there was one dissatisfaction: on the website, different prices were listed for small, medium, and large SUVs. But when we arrived, we found that as long as you paid for a 5-seat SUV, you could pick any car of the same specification. Had we known this, we would have paid for the cheapest SUV and chosen a bigger car. The parking lot had no management, and the car keys were left inside the cars. You just find your car and drive out to register at the exit.

Renting a car was very convenient. It was my first time renting a car for self-driving in a foreign country, and the whole process was very simple! The car was in excellent condition, which added a lot of fun to the journey. Returning the car was also very easy; I just scanned the code and could leave. It was great that the shuttle bus to the airport was seamlessly connected.

The cars from Alamo are excellent, very new, and I'm very satisfied!

A very reliable company with a large fleet of vehicles. Friendly staff and quick procedures. However, sometimes there are long queues due to the high number of customers.