Very satisfied

Companies like Budget and Avis share the same small counter and service staff next to the shopping center parking lot where I picked up the car. The actual contract was with Avis. The car model was different, but the condition was good. The advantage was that no deposit was required. However, they added 'full insurance,' but I didn't get to see the specific terms. Returning the car was smooth.

The car was spacious and comfortable.

Competitive pricing. Ease of booking.

Smooth pick-up, pleasant, friendly staff, simple drop-off. An all-round pleasant experience.

Very simple to navigate all the way through and very competitive price.

I rented a 7 seat van and was forced to use a 5 seat car. I was told it would be exchanged at my first hotel in London within 48 hours and it never happened. We had to continue our trip from England into France in the smaller vehicle. We also had to pay an additional $60 euros for the channel crossing due to a late booking. The car also had a stinky odder and we had to purchase a plugin air freshener. We did not smell it when getting in because the windows were all cracked and it was raining. The staff was nice but never solved the problem.