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Live chat Email us Service Code: 7111663169
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Excellent Service from Tamra!

Reviewed: Sat, May 25, 2019
About tamra: 10.0 /10
My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.
About QEEQ: 10.0 /10
Booking process was smooth and easy.
Small SUV | Renault QM3 Guaranteed model

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

HK Ng

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Medium SUV | New Hyundai Venue 2019 or similar
Reviewed: Fri, Dec 20, 2019
“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”
About tamra: 8.0 /10
Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
About QEEQ: 8.0 /10
Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.

W.Chan

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Medium SUV | Hyundai Tucson or similar
Reviewed: Sat, Jul 27, 2019
About tamra: 7.3 /10
just one staff can communicate with us by english and poor instruction to pick up location

N.Tong

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Mini Van | Kia Carnival 9 Seats Guaranteed model
Reviewed: Wed, Jun 19, 2019
About tamra: 9.0 /10
The customer service staff can speak very good English and communicate very well.
About QEEQ: 9.0 /10

Pmy

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Small SUV | Hyundai Kona Guaranteed model
Reviewed: Fri, May 10, 2019
“Wasted time finding the right car charger and hard to communicate with rental staffs.”
About tamra: 8.0 /10
We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.
About QEEQ: 9.0 /10

Jessie T.

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Economy | Kia Morning Guaranteed model
Reviewed: Mon, Mar 4, 2019
“Reach my expectation”
About tamra: 8.7 /10
We booked a Kia Morning but they gave us a Chevrolet Spark instead. Besides that, their customer support is slow. I called to ask for help but they replied me on the next day. Luckily it wasn't any urgent matters, Tamra can work better in this. Other than that, everything is good!
About QEEQ: 10.0 /10

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