Excellent Service from Tamra!

South Korea

Reviewed: Sat, May 25, 2019

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.

Small SUV | Renault QM3 Guaranteed model

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Cornell Warner

South Korea

1 days rental

Reviewed: Tue, Dec 31, 2019

About tamra: 10.0 /10

The staff at the rental company were very friendly, and both pick-up and drop-off were extremely fast!

About QEEQ: 10.0 /10

Helen Emerson

South Korea

1 days rental

Reviewed: Sat, Apr 13, 2019

About tamra: 6.0 /10

Long wait at the front desk for paperwork. During car pickup, we had to sign on their mobile device with all documents in Korean. Later, they sent a PDF of the signed documents to my WeChat upon request. There was no staff accompanying us for the car inspection or exchange process, nor were we reminded to queue for the airport shuttle.

About QEEQ: 10.0 /10

P.Leng Hong

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Wed, Nov 13, 2019

“Good”

About tamra: 8.0 /10

Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.

About QEEQ: 8.0 /10

H.Lai

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Fri, Nov 1, 2019

“Quick disappointed”