The service at the counter was quick and the staff were fairly friendly, although they did try to sell insurance. The Jeep Grand Cherokee I booked online wasn't available, but they gave me a Chevrolet SUV instead (I guess there aren’t many Grand Cherokees and it's just a gimmick online). Overall, Alamo’s cars aren't new, but the condition is acceptable, though the interior was a bit dirty.

There are quite a lot of people, and many shuttle buses are constantly going to and from the airport.

Quite convenient.

The car was great except it smelled horrible of marijuana. We had two small children with us. It was so bad that we had to buy an air freshener to put in the car. We all were getting nauseous every time we got in the car. This was a non smoking vehicle so I can’t believe someone turned the car back in smelling that strongly of marijuana.

Smooth and easy

Like: Best part was vehicle pickup from the kiosk without having to stand in line. It was extremely convenient and quick. Vehicle was in good condition and pretty new. Options available to choose from.
Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.