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Search for Yes Rentals Car Rentals in Auckland

excellent customer service, affordable but time consuming

Reviewed: Thu, May 23, 2019
About Yes Rentals: 8.7 /10
The pick up location was not clear in the instruction email. A picture of the location or map of how to get there would be perfect as Auckland is a small airport it had two pick up zones for taxi vans and regular pick up. The customer service rep didn't speak fluent english but luckily for us we spoke Chinese, so we got a long just fine. Yes Rentals is located approx. 10 min drive from the airport. It is time consuming if you're in a tight schedule, 10-15 mins pick up time, 5-10 min admin work, then dropping the vehicle off and travelling back to the airport again. However, if you're not a hurry and you're looking for cheap rental prices then I highly recommend Yes Rentals.
About QEEQ: 10.0 /10
Toyota Camry image
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Full Size | Toyota Camry or similar

Relevant Reviews on Yes Rentals Yes Rentals Auckland

Patrick

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Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, May 27, 2018
About Yes Rentals: 10.0 /10
The rental company is very reliable. They contacted us three days in advance to discuss all the details. Picking up the car was very convenient, with their location just a 5-minute drive from the airport. They provided shuttle service throughout the entire process, with VIP treatment! The staff member who handed over the car was very friendly and gave us lots of tips on traffic rules and food and entertainment recommendations along the way. Very thoughtful! Highly recommend Yes Car Rental.
About QEEQ: 10.0 /10

Caleb

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Full Size Van | Toyota Estima or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Mar 18, 2020
“Regret choosing a less known rental company to save money but still got use out of the vehicle.”
About Yes Rentals: 6.3 /10
Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.
About QEEQ: 10.0 /10

KAT

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Medium SUV | Toyota RAV4 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 20, 2020
“Wait time too long”
About Yes Rentals: 6.0 /10
Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jul 15, 2019
“Rental experience was smooth and easy”
About Yes Rentals: 9.0 /10
While the car was older than expected,,the staff were friendly and no waiting time for either pick up or drop off
About QEEQ: 8.0 /10
This was an easy platform to use and would recommend to others

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Full Size | Toyota Camry or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Apr 10, 2019
“Excellent”
About Yes Rentals: 10.0 /10
Easy pickup and drop off
About QEEQ: 10.0 /10

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