The rental price for the child seat was too high. They charged 60 CAD for 7 days, but it was the cheapest type available in stores, costing only 24 CAD.

Like: Service and prise
Dislike: I got different car then what I was expecting.

Like: Was fast ,questions were answered and helpful was a good experience
Dislike: N/A

Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning

Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...