The car pickup process was self-service. We added roadside assistance insurance, printed the receipt, and picked up the car ourselves. It was very convenient. At the entrance, we scanned our documents, checked the driver's license and its translation. For the car return, we had originally planned to return it at the airport, but a phone call confirmed that we could change to the Union Square location for free, which was great since our hotel was at Union Square. The service was very good with no extra charges.

mo

Brand new car was filthy, had delivery protective stickers hanging off it and the glass was dirty, couldn’t see out in the sunlight, had to wash car after leaving the airport!

Easy booking process, cheaper than other websites!

Very good service at Alamo LA. Good choose of cars and I was able to choose any convertible car they had.

The car developed a tyre problem after 2weeks so we returned it to another Alamo outlet and swapped it for another car without any issues. Good customer service.