Excellent value for money with great customer service

Pickup is very convenient. The staff helped us operate the self-service terminal, so no need to wait in line at the counter, which was great! Returning the car was even simpler; you drive to the return location, the staff verifies your name, and you can just get off and grab your luggage. The car condition was quite good too. I drove a mid-sized JEEP with just 13,000 miles.

Alamo at LA airport is really good, highly recommended!

The car pickup process was self-service. We added roadside assistance insurance, printed the receipt, and picked up the car ourselves. It was very convenient. At the entrance, we scanned our documents, checked the driver's license and its translation. For the car return, we had originally planned to return it at the airport, but a phone call confirmed that we could change to the Union Square location for free, which was great since our hotel was at Union Square. The service was very good with no extra charges.

Car was dirty

Originally we ordered Dodge Van but Alamo Counter staff suggest for bigger car, then we choosed Toyota Sienna which is fulfilled our needs. But during the usage, car required maintenance message appear.

Good Apps and easy to use