Great service, detailed explanation.

The condition of the vehicle and the service are both pretty good.

Everything else was fine, but when we arrived to pick up the car, we were told the model we booked wasn't available. We had no choice but to switch to another car. We intended to drive a familiar car, which was disappointing. The good thing is that when we got lost returning the car at the airport, the staff came to pick it up.

The booking translated to luxury class at National, so I was extremely happy with my experience

I was very happy as car rental prices are insane, I was happy to find a less extortionate price. I’m using for all my searches now!

Like: We were offered an upgrade to a 2018 Volstwagon Passat which had more leg room and trunk space than the booked car. We were very happy with the fuel efficiency, how the car drove and quality of the vehicle.
Dislike: We were under the assumption that Hertz would fill the tank for us at their discounted rate, however didn't know that they would charge us for a full tank regardless of how much fuel was in there.