Since I didn't purchase the recommended insurance at the store, I was given unfriendly looks. Additionally, the pickup parking location was different from what was indicated, making it really hard to find. Everything else was okay.

I was a bit disappointed to see it was a Suzuki Swift at pickup, but the car had low mileage and was relatively easy to drive, especially for a foreign trip.

Overall, I am quite satisfied.

The shop is located right in the CBD, easy to find, and the pickup point is also quite close.

The biggest advantage of East Coast is the low price, but the condition of the car is average. The car always veers to the right, maybe due to alignment issues or insufficient tire pressure (I have 5 years of driving experience). The store and the pickup point are on opposite sides of the street, in a parking lot on the 10th floor of another building. The door to the parking lot is hard to find, it's best to ask a local for directions, it took me at least 30 minutes. When returning the car, there was a mistake due to the staff (incorrect initial mileage record), so we had to go back to the store to correct it! The pickup point was staffed by some Indian guys, no office, and the car I got was dirty, the exterior was very dirty (uncommon in countries with good air quality). Small companies save money, so their service can't be expected to be good.