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Search for Budget Car Rentals in Verona

Won’t rent through budget again.

Reviewed: Wed, May 22, 2019
About Budget: 5.7 /10
First we booked an automatic car and when we arrived they said they didn’t have any left. But we reserved it over a month ahead of time. Then, she wanted to give us free upgrade, which just meant a huge car that was Manual, which you don’t need a huge car in Europe. So we finally got her to give us a smaller manual car for a 1/3 of the cost, but we did not receive the adjustment refund yet and we’ve been home for over a week. The car we ended up with smelled like smoke, and then later that night we realized that neither headlight was working and we had no windshield washer fluid. So we had to drive home to our place with either no headlights or blinding people with our high beams. We ended up at a mechanic and getting two new head lights which we didn’t get reimbursed for that yet either. Overall I’m still upset with budget and how everything was handled. I’m hoping we get our reimbursement soon. I won’t book with budget again.
About QEEQ: 8.0 /10
Easy rent cars was great overall. Super easy to book through. We actually booked a car, cancelled and rebooked a different car no problem. Everything was smooth and easy.
Toyota Yaris image
Budget
Verona
Italy
Economy | Toyota Yaris or similar

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About QEEQ: 10.0 /10
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Compact SUV | Nissan Qashqai or similar
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Reviewed: Tue, Aug 13, 2019
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About Budget: 5.0 /10
We were handed the keys with no pre check condition of car and sent off to a huge car park to find it... 2 groups with 4 young children... I managed to picture all of the scratches and dents however my brother in law after 10 mins of looking was so stressed with not being able to find his car in 30+degree heat that he forgot. He was charged on return for small scratches on the car which were on a precheck sheet, he refused to admit to and was told that he needed proof or he would be fined ...I was then shown my precheck sheet which the same man said I had made extra scratches that he had no record of, fortunately I then produced the (unbeknownst to him)photos I took which showed these marks and It was painfully obvious that he was trying to con me.. I had also just witnessed an elderly lady being fined for chips of the paintwork and she had no evidence otherwise. I would have thought a precheck walk around should be standard prior to hiring any vehicle, not an inquisition when returning.. a very disappointing end to a lovely holiday . Please respond to this complaint prior to my posting on trip advisor in 48 hours.
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Reviewed: Sun, May 5, 2019
“Wrong location indicated on the map and no one answers the phone”
About Budget: 7.3 /10
No point in providing a phone number if nobody answers
About QEEQ: 8.0 /10

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